KitBash3D

A collection of immediate support resources and frequently asked questions for Cargo, Greyscalegorilla Studio, HUB, and licensing

Greyscalegorilla Common Questions & Resources

Tips for using your Customer Account and Dashboard for Legacy Plus subscriptions

Customer Account Settings

Training & Tutorials

Reseller Instructions

Use these steps to record network logs so Support can diagnose technical or performance issues

Generating a HAR File for Troubleshooting

How to submit a request for student or educator discounts

Do you offer discounts for students or teachers?

Troubleshooting guide for sign-in problems: incorrect password, password reset links, expired passwords, verification codes, and device limits — for Cargo, kitbash3d.com, and greyscalegorilla.com

Can't Sign In to Cargo or the website

Why a subscription can renew after you cancel, how to check your cancellation took effect, where your plan is billed, and the refund windows for renewal charges.

Cancelled But Still Charged? Subscription Renewals and Refunds

Susie Raftery

Elaine

Steven Chen

Questions about your customer account? Find answers here!

Account, Billing & Teams

Terms of Use and common licensing questions & answers

Licensing FAQs

Licensing

How to Purchase Cargo Teams

How to Use Greyscalegorilla Teams

This article provides the steps needed to manage your Cargo Teams account

Quick Start Admin Guide: Cargo Teams

Greyscalegorilla Teams

We moved our Billing to Paddle. Find out more here

Paddle FAQs

Help with subscription changes, billing and refunds

Plus Subscription & Billing FAQ's

Guides around our billing systems and subscriptions

Billing

Create a custom design with text, images, and links

Return to Greyscalegorilla.com

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Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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